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Responsibilty:
Their main purpose is to drive income generation from Events hires e.g. conferencing, room hires and special events across varied spaces. The role also oversees the Welcome Team, responsible for ticket sales and customer services. With line management delegated to the Deputy Head of Department.
Hours of work will include occasional weekend and/or evening work and the post holder will be expected to plan their week accordingly to support their team and high-profile events.
Job Features
Experience | 1 |
Position | Sr. Position |
Deadline | 2025-01-11 |
Salary | £35,000.00 per year |
Responsibilty: Their main purpose is to drive income generation from Events hires e.g. conferencing, room hires and special events across varied spaces. The role also oversees the Welcome Team, respon...
Their main purpose is to drive income generation from Events hires e.g. conferencing, room hires and special events across varied spaces. The role also oversees the Welcome Team, responsible for ticket sales and customer services. With line management delegated to the Deputy Head of Department.
Hours of work will include occasional weekend and/or evening work and the post holder will be expected to plan their week accordingly to support their team and high-profile events.
Skills Required:
Previous experience in telemarketing or sales is highly desirable but not essential as training will be provided
Other Benefit:
- Commission pay
- Performance bonus
- On-site parking
Job Features
Experience | 3 |
Position | Junior |
Deadline | 2025-01-11 |
Salary | £11.44 per hour |
Their main purpose is to drive income generation from Events hires e.g. conferencing, room hires and special events across varied spaces. The role also oversees the Welcome Team, responsible for ticke...
Leadership and Staff Management
- Oversee and support the Cleaning Supervisor and cleaning staff in daily operations.
- Conduct performance evaluations, provide training, and implement development plans to maintain a high-performing team.
- Develop and manage staff rotas to ensure optimal workforce allocation.
- Plan, monitor, and optimize the cleaning schedule to ensure all areas are cleaned efficiently and to 5-star standards.
- Ensure all cleaning tasks are logged, tracked, and monitored in the Work Management System (WMS) for accountability and efficiency.
- Identify and implement strategies to improve cleaning processes and reduce downtime.
- Manage and monitor the inventory of cleaning supplies and equipment to avoid shortages.
- Conduct regular stock checks and forecast inventory requirements based on usage trends.
- Ensure cost-effective procurement and proper storage of cleaning supplies.
- Ensure compliance with all relevant health, safety, and hygiene regulations.
- Conduct regular inspections to verify that cleaning standards are met and address any discrepancies.
- Collaborate with the Facilities Manager to align cleaning operations with broader site objectives.
- Compile reports on cleaning activities, team performance, and operational challenges for review by the Facilities Manager.
- Highlight completed tasks, pending issues, and proposed solutions in monthly updates.
- Act as a liaison between the cleaning team and the Facilities Manager to address escalated concerns and operational feedback.
- Respond to emergency cleaning requests, such as spills or unexpected messes, ensuring swift resolution.
- Manage ad-hoc cleaning tasks while maintaining routine operations.
- Proven experience (3+ years) managing cleaning teams in a high-end or large-scale environment.
- Strong organizational skills with experience in scheduling and team management.
- Familiarity with Work Management Systems (WMS) or similar task-tracking software.
- Knowledge of inventory management and procurement processes.
- Excellent communication and problem-solving abilities.
- Commitment to maintaining the highest standards of cleanliness and hygiene.
- Awareness of health and safety regulations related to cleaning operations.
Job Features
Experience | 1 |
Position | Senior |
Deadline | 30 Apr, 2025 |
Salary | Negotiable |
Leadership and Staff Management Oversee and support the Cleaning Supervisor and cleaning staff in daily operations. Conduct performance evaluations, provide training, and implement development plans t...